When learners have negative opinions about the material, effective instructors aim to:

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When learners have negative opinions about the material, the most effective approach is to engage them actively in the learning process. Active involvement helps transform resistance into participation by making the material feel relevant and within their control. Through discussion, problem-based tasks, and collaborative activities, learners see how the content applies to real situations, which boosts motivation and investment. It also provides immediate opportunities to address misconceptions and build confidence as they experience small successes.

Skipping the topic avoids addressing the learners’ concerns and leaves resistance unchallenged. Providing only extra readings can overwhelm or disengage learners who aren’t yet primed to engage with more material. Moving on quickly neglects the need to rebuild engagement and can undermine motivation, making it harder for learners to open up to the content.